SHIPPING
& Delivery
Dispatch time
Limited Edition Prints - 1 week
Custom Portraits - 3-4 weeks
Canada Shipping
FREE Standard Shipping & Tracking
Prints 20x28” and smaller - shipped from the Netherlands*
Prints 28x40” - shipped from the UK*
Prints 40x55” - shipped from the US*
United States Shipping
FREE Standard Shipping & Tracking
All Prints will be printed and shipped from within the US
AUSTRALIA Shipping
FREE Standard Shipping & Tracking
Prints 28x40” and smaller - printed and shipped from within Australia
Prints 40x55” - shipped from the UK*
For the remaining Global locations, please Contact Me, and I can provide the cost & details.
* Duties may apply and are the responsibility of the purchaser.
I prioritize excellence, quality, and social/environmental responsibility in my drawings, products, and overall experience. That’s why I chose to use a prestigious global printing and shipping company. They allow me to offer you museum-quality fine art prints and affordable and fast delivery from a nearby location to you, reducing our environmental impact while maintaining the highest artistic standards.
Feel free to Contact Me if you have any questions or concerns.
PACKAGING
All my drawings are delivered in fully sustainable, zero-plastic packaging.
Small fine art prints ship in thick, eco-friendly cardboard envelopes.
Large fine art prints are hand-rolled in protective tissue paper and shipped in extra thick cardboard tubes with ecocaps.
Returns
Limited Edition Prints
Have a change of mind? No worries! You can exchange your art for a different print or size where stock is available.*
Just so you know, I do not offer returns or exchanges on sale items.
Custom Portraits
Consent is required before printing commences, so I do not accept returns or exchanges due to this vigorous approval process.
* Return shipping costs are your responsibility. Items must be sent to my Calgary Studio. They will be your responsibility until I receive them. Please make sure to repackage the item in its original packaging or equivalent protective packaging.
Faulty Items & Damages
On those rare occasions when incidents happen, and your order arrives faulty or damaged in transport, please send me a photo of the packaging and the damages to the product. I'll immediately organize a replacement to be shipped back out on a priority service without fuss.
Unforeseen Damages & Disasters
The advantage of my drawing process and medium is that I retain the original digital file of each of my creations. If unforeseen damages like a fire or other disasters occur to your limited edition art, I can offer you a replacement for your purchased order at a reduced price.
Every Custom Portrait includes an email copy of your drawing, providing peace of mind and the convenience of reprinting it yourself in unforeseen circumstances.
If you would like my assistance reprinting a new copy of your Custom Portrait or replacing your Fine Art Print, please don't hesitate to Contact Me.